Originally Posted by
Ian Lenhart
What is their return policy? Buy another helmet from a different vendor and return the ordered helmet the moment it arrives. Another option that is fair to both parties is to negotiate an in-hands date, get it in writing or send them a purchase order they can sign and hold them accountable. Make sure you note a full refund of your deposit if they can't deliver. If they won't work with you, tell them their customer service is lousy and let them know you will be emailing them a link to the poor reviews you give them on multiple racing forums.