This is a long overdue thank you to Pegasus Auto Racing. I’ve been a satisfied customer since the late ‘80’s. Several Wednesday’s back I reviewed my “next Pegasus order” list (this one was longer than most) then used their on-line catalog / ordering tool to place my order (one of the best), hit “submit”, and was done. It was around 4:30 PM EST. About two hours later I received a shipment / tracking number email from UPS – the order from Pegasus was on its way! Friday afternoon the order was on my doorstep when I got home from work – standard shipping and package had traveled 700 miles. This was not an isolated case of good service. They have been providing this level of service for years.
I know many of you balk at their slightly higher prices but 99% of the time they have the parts in stock, orders are packed well and are correct, ship the same day the order was placed, shipping charges are dirt cheap, they accept returns even when it’s my mistake, and they are always willing to help out. They will pull a part and take measurements anytime I have a question and investigate with their suppliers when they don’t have the answer.
Occasionally I’ve strayed, lured into ordering some parts at a discounted price from another supplier, only to be burned. Not in stock, incorrect parts shipped, outrageous shipping charges, partially filled orders that result in delays and 2X shipping charges, having to pay shipping charges on incorrect order returns, just to name a few problems.
All of the Apexspeed forum suppliers are great but I just wanted to take a moment to thank Pegasus Auto Racing for their support.
Craig Henry