I guess I live in too much of a black and white world. My entire background comes from manufacturing. We found that if no daily or hourly goal was established numbers fell. If we had clear goals more often then not they were reached. The analogy I was given as a new manager 35 years ago was: would you go play a football game for eight hours a day with no scoreboard and not knowing the score. Told to just keep playing away and if we want you to know the score we will tell you. It causes frustration and rarely results in a successful result.